SLA Registry

Product

SLA Registry

Centralize and Track Every Vendor Commitment with SLA Registry

Clarative's SLA Registry provides TPRM and Compliance teams with a centralized repository to extract, store, and manage all vendor KPIs and SLAs across your contract portfolio. Build the foundation for effective vendor oversight and regulatory compliance.

The SLA Registry Module

AI-Enabled SLA & KPI Extraction
Use AI to extract and catalog service level agreements, performance metrics, and delivery commitments from vendor contracts across your entire portfolio.

Map SLAs directly to contract terms for complete visibility into vendor obligations and performance expectations.

Clear Ownership & Accountability
Assign dedicated business owners and contract managers to each SLA and KPI for continuous oversight and compliance maintenance.

Complete Audit Trail
Maintain full historical records of SLA changes, ownership transfers, and performance modifications with timestamped documentation.

Regulatory Compliance Foundation
‍Establish the structured data foundation required for regulations, like DORA, that mandate vendor performance tracking.

Integrate seamlessly with Clarative's SLA Monitoring module for end-to-end vendor performance management from contract to real-time alerting.

Continuously track vendor commitments

Discover what Clarative AI can do for you.

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