SLA Monitoring

Stay on top of Third-Party Risk with Comprehensive SLA & KPI Monitoring

Clarative's Vendor SLA & KPI Monitoring Module gives TPRM and Compliance teams visibility into vendor commitments and automates the tracking of performance against contractual obligations to manage risk and meet regulatory requirements.

The SLA & KPI Monitoring Module

See how Clarative’s AI platform helps TPRM, Compliance, and vendor management continuously track vendor performance.

Comprehensive Obligation Tracking
‍Monitor diverse vendor commitments across your portfolio, from system uptime and response times to shipping deadlines and transaction processing SLAs by connecting data to your SLA Registry

Detect SLA Violations & Missed KPIs
‍Automatically document service disruptions and missed commitments to build an audit trail and maintain compliance.

Custom Integration Framework
Connect to service dashboards, ticketing systems, and operational data sources to automate performance monitoring across your entire vendor ecosystem.

Synthetic Monitoring
‍Where vendor incident reports or internal data aren’t sufficient for vendor monitoring, use Clarative’s Synthetic Monitoring service to monitor actual vendor performance against SLAs in real-time.

Continuously Monitor Vendor SLAs and KPIs

Discover what Clarative AI can do for you.

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