When vendor outages hit, the question isn’t whether your business will be impacted—it’s how quickly you’ll know about it. Traditional monitoring approaches often rely on official status page updates or user complaints, leaving you in the dark during critical moments when every second counts.
Clarative’s Synthetic Monitoring changes that. Instead of waiting for vendors to acknowledge a problem, you get continuous, independent visibility into the actual performance of the services your business depends on.
Basic uptime checks will tell you if a service is reachable. But that’s rarely the full story. Clarative’s Synthetic Monitoring digs deeper to catch issues that aren’t always visible at the surface—or officially acknowledged.
We run configurable checks that validate multiple aspects of vendor behavior:
Availability Testing: Continuous reachability checks to catch outright downtime.
Latency Monitoring: Track slowdowns that can degrade user experience, even if the service is technically “up.”
Response Validation: Look for the right HTTP codes, headers, and content—not just any response.
Functional Testing: Ensure that services return expected data and behavior, not maintenance banners or fallback errors.
One of the more surprising findings from using synthetic monitoring internally: we’ve caught real, albeit short-lived, vendor outages that were never mentioned on public status pages. These weren’t speculative—they were verified failures of availability or functionality.
This highlights a key value of synthetic monitoring: you can’t always trust vendors to tell the full story. With your own independent checks, you’re not limited to their reporting window—or their definition of what counts as downtime.
Synthetic monitoring isn’t just an operational tool—it also supports compliance, audit preparation, and vendor governance. Data from these checks feeds into SLA tracking, risk assessments, and ongoing vendor reviews.
Instead of relying on vendor-provided uptime reports, you have a defensible, time-stamped record of real-world service performance. That makes for stronger audit trails and more informed decision-making.
If you’re still relying on status pages and help desk tickets to learn about outages, you’re missing the window to act. Clarative’s Synthetic Monitoring gives you a live, external perspective on the health of your vendor ecosystem—measuring what matters to you, not just what vendors are willing to disclose.
For any team managing critical third-party dependencies, this kind of proactive monitoring isn’t just helpful—it’s essential.
Contact Clarative to learn how Synthetic Monitoring can transform your vendor oversight from reactive to proactive.
