Summary

With Clarative, you can continuously monitor vendor performance against contractual SLAs and generate instant performance reports. This eliminates hours of manual data collection and helps you quickly identify underperforming vendors who need business reviews or performance improvement plans.

How do companies monitor their vendors with Clarative?

Companies across industries are transforming their vendor oversight by letting Clarative handle the heavy lifting of performance monitoring.

Teams set up their vendor ecosystem once in Clarative - adding their critical providers and unique contractual SLA requirements to create a comprehensive monitoring foundation.

Once configured, Clarative works behind the scenes, combining real-world signals from vendor status pages with proactive synthetic monitoring (“heartbeat” monitor sthat continuously ping defined vendor pages) & existing incident management processes to catch performance issues as they happen.

After that, you’re all set - Clarative will do the monitoring for you

When vendor performance reviews come around, instead of spending weeks gathering scattered data, teams simply scan the Vendors page or one-click export a report to see exactly how each provider performed. They can instantly spot which vendors missed their SLA targets, understand the business impact, and equip vendor owners with concrete data about performance gaps

Summary of Benefits

• SLA-Mapped Incident Tracking - Every outage is automatically evaluated against your specific contractual thresholds, so you know exactly when vendors are violating agreements.
• 24/7 Automated Monitoring - Clarative continuously monitors your vendors using public status data and synthetic monitors that ping critical services 24/7
• One-Click Performance Reports - Generate comprehensive vendor scorecards instantly and immediately pinpoint underperforming vendors

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